Appointment Policy
Lansing Animal Hospital sees clients primarily on a walk-in basis. In the event of an emergency with your pet, please bring him in immediately... no appointment necessary! Emergency cases always receive top priority, which is why occasional delays are inevitable. Please realize that we make a sincere attempt to see each client in a timely manner.
Restraint Policy
Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
Payment Policy
We require full payment at the time that services are rendered. A deposit may be required for some procedures. For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks with a driver's license.
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