Welcome to Lansing Animal Hospital, Where Your Pet’s Health and Wellness Is Our Priority
Your First Visit
We love welcoming new veterinary clients and their pets to our family, and our veterinarians are committed to providing the highest quality medicine and surgical care for your pets. Each of our doctors provides personal attention and unique skills that allow us to give our clients the one-on-one care and advice they need to properly care for their pets.
In order to make sure your visit goes as smoothly and as quickly as possible, please review our hospital policies below.
Lansing Animal Hospital Policies
We require full payment at the time services are rendered. Please note that a deposit may be required for some procedures. In these instances, you will be informed prior to care. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, Chase Advantage, cash, and personal checks with a driver’s license.
While we operate primarily by walk-in and make a sincere effort to see each pet in a timely manner, please be advised that emergencies receive top priority, which may occasionally result in delays. In the event your pet is experiencing an emergency, please bring them in immediately for care. If possible, please call us in advance at (708) 474-0021 so we can prepare for you and your pet’s arrival.
Leash and Carrier Policy
Even though we make every effort to make our patients feel comfortable during visits, your pet may be a little uneasy about new people, new surroundings, and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
Please also remember to complete the new client form and bring it with you to your first visit. Having this form ready will allow us to obtain important information about you and your pet, which expedites your first visit with us.
If you have any questions, please contact us. We want to make sure that your first experience at our hospital is the beginning of many.